Terms of Service

1 Acceptance of Terms

By accessing and using the Natural Wellness Hub website located at our domain, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and Natural Wellness Hub ("Company," "we," "us," or "our") regarding your use of our website, products, and services.

2 Description of Services

Natural Wellness Hub provides information, products, and services related to natural health and wellness, including:

• Natural health and wellness information and resources
• Men's natural vitality and performance products
• Women's premium skincare and anti-aging solutions
• Educational content about natural wellness practices
• Customer support and consultation services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

3 User Accounts and Registration

To access certain features of our website, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent or abusive activities.

4 Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the website for any fraudulent or unlawful purpose
• Transmit viruses, malware, or any harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Copy, modify, or distribute our content without permission
• Use automated systems to access our website
• Impersonate any person or entity
• Engage in spam or unsolicited communications

5 Product Information and Availability

While we strive to provide accurate product information, we cannot guarantee that all information is complete, accurate, or error-free. Product specifications, availability, and prices are subject to change without notice.

All product claims and health benefits mentioned on our website are for informational purposes only and should not be considered medical advice. We recommend consulting with healthcare professionals before using any health products, especially if you have medical conditions or are taking medications.

We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.

6 Pricing and Payment Terms

All prices are listed in British Pounds Sterling (GBP) and include applicable VAT unless otherwise stated. Payment must be made in full at the time of order using accepted payment methods.

We reserve the right to change prices at any time. In the event of a pricing error, we reserve the right to cancel orders and provide refunds for any payments processed.

For subscription products, you authorize us to charge your payment method on a recurring basis until you cancel your subscription. You may cancel your subscription at any time through your account settings.

7 Shipping and Delivery

We aim to process and ship orders within 1-3 business days. Delivery times may vary based on location and shipping method chosen. Standard UK delivery typically takes 3-5 business days, while international delivery may take 7-14 business days.

Shipping costs are calculated at checkout and are non-refundable unless there is an error on our part or the product is defective.

Risk of loss transfers to you upon delivery of products to the shipping address provided. We are not responsible for delays, lost packages, or damages that occur during shipping.

8 Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused products within 30 days of delivery for a full refund, subject to the following conditions:

• Products must be returned in original packaging and condition
• Return shipping costs are your responsibility unless the return is due to our error
• Perishable items and opened supplements cannot be returned for health and safety reasons
• Refunds will be processed to the original payment method within 5-10 business days

To initiate a return, please contact our customer service team at [email protected] or call +44 20 7123 4567.

9 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Natural Wellness Hub or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. You may use our content solely for personal, non-commercial purposes in accordance with these Terms.

We respect the intellectual property rights of others and expect our users to do the same. We will respond to notices of alleged copyright infringement in accordance with applicable laws.

10 Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy. We comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

For detailed information about how we handle your data, please review our Privacy Policy.

11 Disclaimers and Limitation of Liability

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and its use.

We do not guarantee that our website will be continuously available or free from errors. We are not liable for any loss or damage arising from your use of our services or products, except where such liability cannot be excluded by law.

Our liability for any claim arising from your use of our services is limited to the amount paid by you for the specific service or product giving rise to the claim.

Nothing in these Terms excludes or limits our liability for death, personal injury, fraud, or any other liability that cannot be excluded or limited under English law.

12 Indemnification

You agree to indemnify, defend, and hold harmless Natural Wellness Hub, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of our website and services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our services

13 Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14 Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our services.

15 Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

You agree to submit to the personal jurisdiction of these courts for the purpose of litigating any such claims.

16 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

17 Contact Information

If you have any questions about these Terms of Service, please contact us using the following information:

18 Entire Agreement

These Terms constitute the entire agreement between you and Natural Wellness Hub regarding the use of our website and services, superseding any prior agreements on this subject.

These Terms, together with our Privacy Policy and Cookie Policy, represent the complete understanding between you and us regarding your use of our services.